Messaging Privacy Policy
Effective Date: October 2025
The Voice of the Heart (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how The Voice of the Heart collects and uses information about you when you opt in to receive SMS messages from us.
Information We Collect
When you opt in to receive SMS messages, we may collect:
Your phone number
Consent to send SMS messages
Your basic contact information
Email address (if provided)
How We Collect Your Information
We may collect your information directly from you (such as when you complete a form or contact us), automatically (such as when you interact with our website), or from others (such as when we receive information about you from third parties).
How We Use Your Information
We use your information to:
Send you the SMS messages you’ve opted in to receive
Provide updates, inspirational messages, event announcements, and other relevant content based on your preferences
Operate and improve our services
Respond to inquiries and provide support
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.
To Whom We Disclose Your Information
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
• By providing your phone number and agreeing to receive texts, you consent to receive text messages from VOICE OF THE HEART, from 714-676-9278 regarding customer care, delivery notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 714-676-9278 or info@thevoiceoftheheart.net. Mobile opt-in information is never shared with third parties.
We may disclose your information to:
Our affiliated companies
Third-party service providers, business advisors, or consultants who provide services to us
In connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets
As required by law or administrative order
To assert claims or rights or to defend against claims
However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
We do not sell or rent your information.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this Privacy Policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on our website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.
Data Transfer Commitment:
We do not transfer consumer data to any external organizations under any circumstances, even with consent.
If you have any questions or concerns about this Privacy Policy or your data, please contact us at
How to Contact Us
For support, text HELP to (714) 676-9278.
You may also contact us directly at privacy@thevoiceoftheheart.net
or call (714) 676-9278.